Privacy Policy

We Respect Your Privacy

At Shah Works, we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we use it. We've written it in plain language because we believe you should understand what's happening with your data.

1. Information We Collect

When you work with us or visit our website, we might collect:

• • Contact Information: Your name, email, phone number, and address when you reach out to us
• • Project Information: Details about your project, business, and requirements
• • Website Usage: How you interact with our website (we use this to make it better)
• • Technical Data: Your IP address, browser type, and device information

We only collect what we need to provide you with great service. Nothing more, nothing less.

2. How We Use Your Information

We use your information to:

• • Communicate with you about your project
• • Provide the services you've requested
• • Send you important updates about your project
• • Improve our website and services
• • Respond to your questions and support requests
• • Send you marketing communications (only if you've opted in, and you can unsubscribe anytime)

We never sell your information to third parties. That's not who we are.

3. How We Share Your Information

We might share your information with:

• • Service Providers: Trusted partners who help us run our business (like hosting providers, payment processors, or email services). They're bound by confidentiality agreements.
• • Legal Requirements: If we're required by law to share information
• • With Your Consent: If you explicitly ask us to share something

We're careful about who we work with, and we only share what's necessary.

4. Data Security

We take security seriously. We use industry-standard measures to protect your information:

• • Encrypted connections (HTTPS) for data transmission
• • Secure servers and databases
• • Regular security updates and monitoring
• • Limited access to your information (only people who need it)

That said, no system is 100% secure. We do our best, but we can't guarantee absolute security. We'll let you know if there's ever a security breach that affects your data.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• • Remember your preferences
• • Understand how you use our site
• • Improve your experience

You can control cookies through your browser settings. Some features might not work as well if you disable cookies, but that's your choice.

6. Your Rights

You have the right to:

• • Access the information we have about you
• • Correct any inaccurate information
• • Request that we delete your information
• • Opt out of marketing communications
• • Object to how we're using your data

Just reach out to us, and we'll help you exercise these rights. We're here for you.

7. Data Retention

We keep your information for as long as we need it to provide you with services or as required by law. When we no longer need it, we'll securely delete it. If you're a client, we might keep some information longer for legal or business purposes (like tax records), but we'll only keep what's necessary.

8. Third-Party Links

Our website might contain links to other websites. We're not responsible for their privacy practices, so please check their privacy policies if you're concerned. We only link to sites we trust, but it's always good to be aware.

9. Children's Privacy

Our services are not intended for children under 18. We don't knowingly collect information from children. If you believe we've accidentally collected information from a child, please let us know, and we'll delete it immediately.

10. Changes to This Policy

We might update this policy from time to time. If we make significant changes, we'll notify you by email or through a notice on our website. The "Last updated" date at the bottom will tell you when this policy was last revised.

11. Contact Us

If you have questions about this privacy policy or how we handle your information, we'd love to hear from you. We're committed to being transparent and helpful.

You can reach us at:

• • Email: hello@shahworks.com
• • Phone: +91 9090702707
• • Address: E Block, Shiv Ram Park, Nangloi, New Delhi-110041